Shipping Policy

At ROVENS, we aim to make every order simple, convenient, and reliable.

1. Shipping Destinations

ROVENS currently ships exclusively within the United States.

2. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

3. Delivery Time

Our estimated delivery time is approximately 11 days after dispatch.

Delivery times may vary depending on your location, carrier operations, weather conditions, and other circumstances.

4. Shipping Costs

Shipping fees, if applicable, will be displayed at checkout before completing your purchase.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information where available.

Please allow 24–72 hours for tracking information to become active.

6. Delayed Orders

If your order has not arrived within the estimated delivery timeframe, contact us at help@rovens.co.

Our support team will investigate and assist you.

7. Contact

ROVENS Customer Support

Email: help@rovens.co

We aim to respond within 24–48 business hours.

Thank you for choosing ROVENS.